Your First Visit
Your first appointment is designed to help us understand your condition fully and create a personalised treatment plan tailored to you.
What to Wear or Bring
To get the most from your consultation, please bring:
- Referral letters or medical documents (if applicable)
- Relevant scans or reports (e.g., X-ray, ultrasound, MRI)
- Any splints, braces, or supports you are currently using
- Private health insurance details or GP Chronic Condition Management Plan referral, if you plan to claim
If you have recently had surgery or are under a specialist’s care, any post-operative instructions or letters are very helpful.
Tip: Wear comfortable clothing that allows easy access to your arm or hand.
Bringing this information helps your therapist create a treatment plan tailored to you from the first visit.
What Will Happen During Your Appointment
Your therapist will:
- Discuss your symptoms, medical history, and any relevant events (injury or surgery)
- Perform a detailed physical assessment of your hand, wrist, or arm
- Explain their findings and develop a personalised treatment plan
Your treatment plan may include:
- Hands-on therapy
- Specific exercises
- Education about your condition
- Custom splints (most can be made during your consultation)
Appointment length: Most initial consults are 45 minutes. Please allow at least one hour as some appointments can take longer.
Our Clinic Space
Our clinic is a shared treatment space, common in hand therapy for using specialised tools and equipment. You may see several therapists at once, but your therapist will focus fully on you. Each patient has their own area, and conversations are kept professional and respectful.
Prefer a private space?
Private treatment rooms are available in most clinics (subject to availability). You don’t need to share details—simply let us know before your appointment, and we’ll do our best to accommodate you.
Fees and Rebates
Consultation fees may vary depending on:
- Complexity of your condition
- Expertise required
- Additional materials (e.g., custom splints, specialised equipment)
Where possible, we provide an estimate before your appointment. Final costs may vary based on your therapist’s assessment and what is clinically appropriate.
Some patients may be eligible for rebates through Medicare or private health insurance. As entitlements vary, please check with your GP or insurer. We are unable to provide specific advice on rebates.
Seeing a Senior Hand Therapist
Senior therapists in our team either have more than ten years of hand therapy experience or are Accredited Hand Therapists recognised by the Australian Hand Therapy Association.
Accredited Hand Therapists complete a rigorous pathway, including:
- Years of focused clinical experience in hand and upper limb rehabilitation
- Ongoing professional development and advanced postgraduate education
- Mentored practice under experienced clinicians
- A formal accreditation process assessing clinical expertise and decision-making (re-assessed every five years)
This ensures a consistently high standard of care for both complex and routine conditions affecting the hand, wrist, and elbow. Our consultation fees reflect this advanced expertise.
Can I Bring Someone With Me?
Yes! You are welcome to bring a support person. For minors under 16, it is preferable for a parent or guardian to attend.
Ready to book your first appointment?
Click below to book online or to find your local clinic to call for more information.
Trigger Finger
A small nodule at the flexor tendon sheath contributes to clicking and locking of the fingers when making a fist
Ulnar Sided Wrist Pain
TFCC injuries commonly occur from falls, twisting something under load or in a combination with wrist fractures.
Hypersensitive Scars
Scars caused by surgery or trauma may become hypersensitive after periods of protection and immobility.
Volar Plate Injury
A volar plate injury is a common finger injury that happens to a strong ligament on the palm side of the finger.
Elbow Fracture
An elbow fracture is a break in one or more of the bones that make up the elbow, such as the upper arm bone or the forearm bones.
Central Slip Injury
A central slip injury involves damage to the central slip tendon, which helps straighten the middle joint of your finger (PIP joint).
Metacarpal Fractures
Metacarpal fractures involve a fracture to the metacarpal bone, which is the long bone in the hand between the wrist and fingers.
Mallet Finger
Mallet finger results from either a fracture or rupture of the extensor tendon, resulting in the inability to straighten the tip of your finger.
Flexor Tendon Injury
Flexor Tendons are most commonly injured via a traumatic accident, such as cutting with a knife, blender or power tools.
Wrist Fracture
Fractures of the wrist occur from a fall on an outstretched hand, high speed sporting injuries or vehicular injuries.
Elbow Tendinopathy
Elbow tendinopathy is caused by repeated use of the forearm muscles, leading to small tears in the tendon.
DeQuervain’s Disease
De Quervains disease is caused by narrowing of the tendon sheath around two tendons that control the thumb.
Scapholunate Ligament Injury
Scapholunate ligament injury is commonly caused by a fall when the wrist is bent backwards or into an unusual position.
Finger Sprains and Dislocations
When a finger is sprained, it is likely that the collateral ligaments or volar plate that surrounds PIPJ has been torn.
Arthritis at The Base of The Thumb
Arthritis at the base of the thumb can be painful, impairing your ability to work, perform household tasks, hobbies and sports.
Carpal Tunnel Syndrome
Carpal Tunnel Syndrome happens when the median nerve is compressed in the wrist, causing numbness, tingling, or weakness in the hand and fingers.
Dupuytren’s Contracture
Dupuytren’s contracture is a condition where thickened tissue in the palm causes the fingers, usually the ring and little fingers, to slowly bend inward.